Frequently Asked Questions
Installation & Process
What are the main steps for installing a household biological wastewater treatment system with Ökotech-Home?
The installation process involves several key steps: (1) Discussing your needs, ideas, and local conditions with our team; (2) Providing essential information such as the installation site, number of users or water consumption, soil quality, groundwater presence, and whether you require commissioning; (3) Deciding if you want to reuse treated water and for what purpose; (4) Choosing who will perform the installation (Ökotech-Home or your own team); (5) Receiving a personalized offer by email, including recommended equipment and accessories; (6) Obtaining local authority permits; (7) Scheduling installation after order confirmation and deposit payment; (8) Receiving regular maintenance reminders and the option for a maintenance contract. For more details, visit our installation guide.
Is a site survey required before installation?
No, a site survey is not strictly necessary. If you know the details of your plot, you can simply provide this information and Ökotech-Home will handle the rest. However, a site survey is available upon request for technical consultation and price negotiation. Request a personalized offer here.
How quickly can the biological wastewater treatment system be installed?
Installation can be completed in as little as one day, thanks to the lightweight polypropylene construction of the system, which does not require a crane for placement.
What information do I need to provide to receive a personalized offer?
To receive a personalized offer, you should provide: the installation location, number of users or water consumption, soil quality, groundwater presence, whether you require commissioning, your plans for reusing treated water, and who will perform the installation. Submit your details via our offer request form.
Is it possible to order both the equipment and installation from Ökotech-Home?
Yes, you can order both the equipment and the installation service from Ökotech-Home. Alternatively, you may choose to handle the installation yourself. This should be specified during the offer request process.
What permits are required before installation?
Before installation, you must obtain a permit from the local authority (jegyző). The permitting process may vary by municipality. In some locations, an inspection is also required after installation and commissioning.
How do I order the selected equipment and accessories?
Once you have selected the appropriate equipment and accessories, you can place your order on our order page. After ordering, our colleagues will contact you to schedule the installation date. You will receive a deposit request with payment instructions.
Can I request regular maintenance reminders and a maintenance contract?
Yes, Ökotech-Home provides regular notifications about required maintenance and inspections. You can also sign a maintenance contract for ongoing support. More information is available on our maintenance page.
Is the installation process affected by the type of soil or groundwater presence?
Yes, the installation process takes into account the soil quality (e.g., sandy, loose, or clayey, compact) and the presence of groundwater. These factors should be provided when requesting an offer to ensure the correct system and installation method are recommended.
Can I reuse the treated wastewater, and for what purposes?
Yes, you can choose to reuse the treated wastewater, for example, for root zone irrigation. Please specify your intended use when requesting an offer so the system can be tailored accordingly.
Technical Requirements & Product Details
What is the difference between a cesspool (oldómedence) and a biological wastewater treatment system?
A cesspool is a simple storage and settling tank that does not treat wastewater and requires a large infiltration field. In contrast, a biological wastewater treatment system actively cleans the wastewater using aeration, resulting in treated water suitable for root zone irrigation. The biological system has low maintenance costs (about 1000–2000 HUF/month), does not require regular pumping, and the bacterial culture is self-sustaining. Learn more here.
What happens if the wastewater pipe exits the building at a very deep level?
The system can be installed even if the wastewater pipe exits at a deep level, such as from a basement. The biological system's inlet is below the frost line, but if the pipe is much deeper, the unit must be installed at the correct depth and may require a riser (up to 35 cm). For greater differences, a lifting tank and pump are needed. Adjusting the terrain can sometimes avoid the need for extensions. See details.
Why is the depth of the wastewater pipe exiting the building important for installation?
The exact depth of the pipe (flow bottom) is critical for proper installation. For A.B.Clear 6 and 8 systems, the inlet pipe bottom should be 51 cm from the top of the unit. Without a riser, it can connect to pipes up to 46 cm deep. The maximum riser height is 35 cm to ensure access to components. Deeper pipes require a lifting tank. For A.B.Clear 10-50, depth is also important for correct placement. More info.
What happens to the biological wastewater treatment system during a power outage?
Aeration is essential for the bacteria in the system. In winter, bacteria can survive 3-4 days without aeration; in summer, 1-2 days. After power returns, check water clarity and odor. If normal conditions do not return within 1-2 weeks, or if strong odors persist, the system may need to be emptied and restarted with fresh bacteria. Details here.
What are the main advantages of the biological wastewater treatment system?
The main advantages include: actual wastewater treatment (not just storage), low maintenance costs (about 1000–2000 HUF/month), no need for regular pumping, self-sustaining bacterial culture, and treated water suitable for root zone irrigation. The system is a scaled-down version of municipal treatment plants. Read more.
Does the system require special cleaning agents or additives?
No, the biological wastewater treatment system does not require tablets or powders. The bacterial culture is self-sustaining. For recommended cleaning agents, see our list here.
What is the typical maintenance required for the system?
The system requires regular checks and occasional removal of sludge, which collects in a bag and can be composted. Ökotech-Home provides maintenance reminders and offers maintenance contracts for ongoing support. More info.
How does the cost of a biological wastewater treatment system compare to a cesspool?
The cost of a biological wastewater treatment system is only slightly higher than building a cesspool, but it does not require ongoing pumping and offers actual wastewater treatment, resulting in long-term savings.
Use Cases & Benefits
Who can benefit from Ökotech-Home's biological wastewater treatment solutions?
Our solutions are ideal for homeowners, small communities, and anyone seeking an environmentally friendly, cost-effective alternative to traditional cesspools. They are suitable for properties without access to municipal sewage systems. See more.
Is the system suitable for properties with more than 50 users?
For properties with more than 50 users, Ökotech-Home offers larger biological wastewater treatment plants. See our dedicated page for details.
Can the treated water be used for irrigation?
Yes, the treated water from the biological system is suitable for root zone irrigation. Please specify this requirement when requesting your offer.
What problems does the biological wastewater treatment system solve compared to traditional solutions?
It eliminates the need for regular pumping, reduces environmental impact, provides actual wastewater treatment, and allows for water reuse. It is a modern, sustainable alternative to cesspools.
Support & Resources
Where can I find more frequently asked questions about wastewater treatment?
You can find additional FAQs on our FAQ page.
What should I do if I can't find the answer to my question?
If you have further questions about our household biological wastewater treatment systems, please contact our expert via our contact page.
What kind of information and resources does the Ökotech-Home website offer?
Our website provides detailed product descriptions, technical data, installation guides, maintenance tips, legal information, customer references, and direct support channels. Visit our homepage for more resources.
Who are Ökotech-Home's partners?
Ökotech-Home collaborates with several partners, including C-Sped84 Kft., 4-ÉPV Kft., ÉPTEX Kft., Kelépker Kft., ÉPKŐ-DESIGN Kft., Biobaushop Kft., Varga Jácint Vince EV, and Stróbl Autó Kft. For details and contact information, see our partners page.
Where can I find the contact information for the regional conciliation bodies in Hungary?
You can find the contact details for the conciliation bodies in each county on our terms and conditions page. This includes addresses, phone numbers, emails, and websites for all counties and Budapest.
Legal & Compliance
What legal regulations apply to the installation of a biological wastewater treatment system?
Legal requirements vary by municipality. You must obtain a permit from the local authority before installation. For more information, see our legal regulations page.
Where can I find examples of permits for wastewater treatment systems?
Examples of permits are available on our permit examples page to help you understand the documentation required for installation.
Ordering & Pricing
How do I request a personalized offer for my property?
You can request a personalized offer by filling out our offer request form. Provide your plot details and requirements, and our team will send you a tailored proposal by email.
What is included in the personalized offer from Ökotech-Home?
The personalized offer includes the most suitable equipment for your needs, a list of any necessary accessories, their prices, and a brief description. The offer is sent by email after you provide the required information.
How do I pay for my order?
After placing your order, you will receive a deposit request with all necessary bank transfer details. The installation date is scheduled after payment is received.
Does the offer include the cost of installation?
The offer can include the cost of installation if you request Ökotech-Home to perform the installation. Please specify your preference when requesting your offer.
